Andy says "sometimes it feels awkward to greet a friend or colleague with a handshake. When would it be appropriate to simply greet with a 'hello' instead of a handshake?"

The handshake is under-used and undervalued in our casual U.S. environment. When you take the time to make eye contact, square your posture with someone and then appropriately shake hands, you communicate far more than a simple hello.

You demonstrate that you value the other person, and you value being in their presence. A good handshake makes a lasting positive impression. Nothing announces as loudly your genuine respect and observance of others.

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