Austin tells us he has recently accepted a new role in his organization. He will now have 20 direct reports instead of 5 and would like some advice on how to make a positive impact using good leadership skills.

No matter the size of the team, there are two critical things leaders are called upon to do:

1. Select people who not only possess the skills and knowledge to carry out job responsibilities but also fit within the corporate culture and reflect the ethics desired by the organization.

2. Create an environment where people can thrive and be most successful.

Leaders seeking to develop their leadership capabilities are wise to focus on these two areas.

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