John writes. "I recently accepted a job at a local Human Resources Firm and wondered if Tero had some tips on effective recruiting and interviewing skills?"

The hiring system can only be effective when you have a thorough understanding of the position being filled.

A competency-based approach to culture and job analysis and an in-depth behavioral-based interviewing process will help you select top performers.

First, list the organizational competencies that characterize individuals who fit well within the organizational culture.

Then, list the position competencies. It is important to remember to include interpersonal skills, in addition to the technical job requirements.

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