Nancy writes, "Sometimes I wonder if I am sending mixed signals via email. I have been told to keep emails short and concise, however, many of the emails I receive are rather wordy. What is the correct guideline when sending an email? Is it okay to be short and straight to the point?"

Actually, email is a communication that lends itself to brief messages. Recipients often do not read long emails. If you need to discuss something at length consider sending a letter, including an attachment or picking up the phone.

Remember every email impacts your impression. Short and to the point emails are business appropriate and represent you well.

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