Brenda's colleague was recently downsized. "How do I let her know I am thinking of her"? she asked.

First, wait a day or two to call. Emotions may run high and the gift of time allows for a return to a more rational and less emotional perspective.

When you do reach out, listen as much as you talk. Keep the focus positive. Let them know you miss them and wish them the best.

Stay away from talking negatively about the company. In a few months your friend will be resettled and you will still be in your role. If you are careful and considerate, you can preserve the dignity of both.

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