Kevin wonders if seating in a meeting makes a difference. He notices that when he sits across a desk and face-to-face with his clients, he sometimes finds it more difficult to establish rapport.
How right you are Kevin. Sitting directly across from someone is the most opposing form of eye contact and can trigger conflict! Add to that the physical barrier of a desk or table and you've created an environment perfect for an argument.
The seating arrangement most conducive to rapport building is a 90 degree angle. By sitting at a right angle to the other party, you can maintain good eye contact that isn't too direct. It also preserves personal space requirements and ensures you are free of physical barriers.
Tune in tomorrow for more tips on seating.
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