Dan writes, "I am a team leader in my company and have to communicate via email to several employees frequently. What is the appropriate protocol to cc another individual in an email?"

Great question Dan.

Always include why they are cc'd and who they are. This informs others of why they were included and if they need to reply to just you or reply to all.

If you are cc'd on an email read why. Sometimes it serves as an FYI only. If it is just for information, do not jump into the communication. If there is a task you are asked to do, you can reply. This allows others to be aware of what you did and how you contributed.

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