Influence: How To Achieve Winning Outcomes

A two-day workshop on influencing outcomes

Research reveals that most attempts at collaborative communications fail and/or lead to conflict. In Tero's interactive Influence workshop, participants learn and apply the steps and skills used by the most successful communicators that lead to winning outcomes.

In today's complex and changing environment, the ability to effectively influence others in pursuit of winning outcomes represents competitive advantage to individuals and organizations.

Learning Objectives:

• Learn the four steps that lead to winning outcomes

• Explore factors that influence trust in relationships

• Foster open and honest dialogue

• Develop high-level listening skills

• Reveal underlying and hidden interests of all parties

• Learn a skill for voicing disagreement in a positive manner

• Diagnose the five most common behavioral approaches to communication

• Learn how to stand up for your rights without becoming aggressive

• Discover how to meet the needs of others without giving in

• Communicate effectively face-to-face, on the phone and by email

• Handle your own unproductive emotions and influence the emotions of others

• Practice relevant influence situations that relate to your workplace

• Learn how conflict can be prevented

• Resolve conflict when it happens

Register Now