Question:
How important is asking questions when dealing with clients?
Tero says:
Your ability to ask effective questions will create a more positive relationship with anyone, and helps you stay in the moment with your client.
Asking, instead of telling, is a communication skill that offers many benefits:
Effective asking can enhance your credibility. In other people's minds, asking questions about a topic makes you appear more knowledgeable than others who just talk about it.
Effective asking can make the other person feel comfortable.
Effective asking can reveal what is important to the other party, what their concerns are, and even what terminology will make them feel comfortable with you.
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