Welcome to the Tero January eZine

This post went viral on Facebook New Year's day:

A great lifelong friend taught me this valuable lesson, now I too wish to continue it. I'm walking into 2018 with a clear heart and mind. If you owe me, don't worry about it. You are welcome. If you've wronged me, it's all good. Lesson learned. If you are angry with me, you have won. I let it go. If we aren't speaking, it's cool. (Though I truly love you and wish you well.) If you feel I have wronged you, I apologize. It wasn't intentional. Life is too short for all the pent up anger, holding of grudges and extra pain and stress.

Is there anyone who cannot either appreciate or relate to this? Forgiveness does free the forgiver as well as the forgiven and opens the heart. What if we could make a resolution to live out 2018 in a way our daily interactions did not result in the need to forgive? Or be forgiven?

Wronging others, stress, anger and grudges are all results we get when we don't have the communication tools to do better. It is not just in conversations with the people closest to us. We risk these results in business. Apologies and dismissals are common tools we use to deal with these results, but one could argue they aren't the best. Challenging interactions at work can often be predicted. Our conversations do not have to end up stressful. We can choose better, more modern tools. Would we use an abacus when a calculator sits on our phone?

Unfortunately the most effective tools don't come naturally and are not commonly learned or shared. In 2017 we published a book titled "Your Invisible Toolbox". We examine outmoded communication tools humans still use to no avail. We also readily share a tool kit of 100 new tools based on twenty five years of research in communication. We have learned firsthand through our work at Tero what people need to be intentional in their interactions. We share with you what we have learned so you never have to suffer from the feeling that unintentional actions or words created a situation filled with angst, apology, stress, or grudges.

Relationships are like hands on projects. Even if tricky, they flourish when we work with intention using the best tools available. New years are new beginnings. We invite you in this eZine to take a look at a sampling of the book as you begin the year. Our Q and A discusses the how the book can be a guide in the necessary practice to perfect or change how others see us. Our development activity asks us to examine our ethics. Could we use help to learn tools to demonstrate them? The article is a sneak peek into the book, so you have an opportunity to see what it contains and how to use it. Our inspiration will help you assess how professional you are and we have included several resources too.

Last, we invite you to you buy the book. Not for us, not even for the others you interact with, but for you. You deserve to have a 2018 that requires no regrets or the need to be forgiven, and furnishes you with relationships that flourish. We have the tools to make that happen.